Return and Refund Policy

Thank you for shopping with us! We are committed to providing you with the best shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• You have 2 days from the date of delivery to return an item.

• To be eligible for a return, your item must be:

  • Unworn, unused, and in the same condition that you received it

  • In the original packaging, including the shoe box and any tags

• To initiate a return, please contact our customer service team at 08032418166 with your order number and reason for return.

• We do not accept returns on:

  • Items marked as “Final Sale”

  • Shoes damaged due to wear and tear

  • Customized or special-order items

Refunds

• Once we receive and inspect your returned item, we will notify you of the status of your refund.

• If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2 business days.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund unless the return is due to our error (wrong or damaged item sent).

Exchanges

• We only replace items if they are defective, damaged, or if you received the wrong size or style.

• If you need to exchange it for the same item, contact us within 48 hours of delivery.

Return Shipping

• You will be responsible for paying the return shipping costs unless the return is due to our error.

• For your protection, we recommend using a trackable shipping service or purchasing shipping insurance.

Contact Us

If you have any questions about your order, return, or refund, please reach out to us at:
Email: tukujon@gmail.com
Tel: 08032418166